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Email Logs

The Email Log tracks every email the plugin attempts to send.

Go to: 3D Configurators → Status → Email Logs

For each email it shows:

  • The recipient address
  • The subject line
  • The date and time
  • Whether it was sent successfully or failed

If customers are not receiving quote emails, check here first to see whether the email was sent or failed, and what the error was.

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